Careers

Are you passionate about hospitality, serving your community, and having fun? Do you possess a genuine interest in contributing to the wellbeing of others and an innate desire to deliver exceptional service? Mandara Hospitality Group offers a supportive and rewarding culture that embraces a growth mindset.  We recognize the value each employee brings to the successful operation of our business, and genuinely want all employees to thrive and be fulfilled in their work. We invite you to share in our values and join our team!

To apply for employment at our Biltmore Park location, email your cover letter and resume to our General Manager, Jesus Zafiro.

For employment at our Downtown Location, please email your cover letter and resume to our General Manager, Nikki Dabbs.

 

BENEFITS

  • Employee Discounts.
  • Opportunities for Career Advancement.
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Employee Assistance Program through local company Employee Assistance Network (EAN)
  • Dining Discount for all Employees
  • Family Meal
  • Wellness Program
  • Referral Program
  • Sommelier Certification Opportunity

JOB DESCRIPTIONS

Line Cook
Line Cook

We are seeking a passionate and motivated individual with at least one year of experience in the food and beverage industry to join our kitchen team. The ideal candidate brings a strong work ethic, professionalism, punctuality, and a positive attitude. Basic knife skills and the ability to work multiple stations are essential, along with a genuine passion for food, plating, and learning our culinary style.

Pay:

$20/hour Starting

Qualifications

  • At least 1 year of experience in the F&B industry
  • Strong work ethic with a positive attitude
  • Punctuality and a sense of professionalism
  • Basic knife skills
  • The knowledge and attitude to work multiple stations
  • Passion for food, cooking, pretty plates, and learning our style of food
  • A motivated individual who prides themselves in their job and career
  • Ability to handle a physical job that includes daily use of stairs multiple times

Essential Job Functions

  • Daily prep of your station
  • Managing your own prep list and communicating needs with the chefs in the kitchen
  • Executing tickets in a fast-paced environment efficiently
  • Plating of dishes in accordance with chefs
  • Maintaining a clean and organized station
  • Follow instructions and affirm with callbacks to the chefs

What you can expect from us

  • Daily feedback from chefs on the accuracy of dishes and recipes
  • Training on multiple stations
  • Quarterly one-on-ones
Sous Chef
Sous Chef

The Sous Chef will play a proactive role in the daily operations of the kitchen, encompassing responsibilities such as maintaining food and safety standards, employee scheduling, overseeing food cost controls, assisting with menu rollouts and setups, managing food ordering, and ensuring consistent food quality and cook times. In addition, they will lead by example, cooking on the line, ensuring that the team is prepared for daily service, and provide training for all back-of-house staff. The Sous Chef will report directly to the Chef de Cuisine and General Manager.

The Sous Chef work schedule is Wednesday to Sunday, with no exceptions.

Pay:

$50,000.00 – $55,000.00 per year

Sous Chef Responsibilities

  • Manage inventory to ensure all necessary ingredients are stocked for service.
  • Facilitate the hiring and training of new staff to ensure quick acclimation.
  • Streamline kitchen processes to maintain prompt service times.
  • Collaborate with the Chef de Cuisine to develop and maintain the restaurant menu.
  • Establish and enforce regular cleaning standards for the kitchen, ensuring staff compliance with sanitation levels.
  • Create schedules for all kitchen staff.
  • Monitor kitchen finances to identify areas of potential waste.

Sous Chef Qualifications

  • Proven experience as a Chef, Kitchen Manager, Assistant Kitchen Manager, Sous Chef or Kitchen Supervisor is required.
  • Food experience in a high-volume restaurant is preferred.
  • Knowledge of recipes.
  • Understanding of sanitation and safety regulations.
  • Ability to manage a team in a fast-paced work environment.
  • Certification and adherence to all Asheville N.C. Health Department and ServSafe guidelines are required.
  • A 2-year degree or 3 years of industry experience is preferred.

Preferred Kitchen Manager Skills

  • Strong base of culinary knowledge.
  • Leadership skills.
  • Interpersonal skills.
  • Conflict resolution.
  • Attention to detail.
  • Financial understanding.
  • Physical stamina to withstand a full shift potentially on their feet.
Host
Host

This is a position for someone who is friendly, professional, and enthusiastic about creating a welcoming atmosphere. As a Host at Posana, you will be the first point of contact for our guests, setting the tone for a positive dining experience. You will manage reservations, greet and seat guests, and ensure smooth communication between the front-of-house and back-of-house teams. Your focus will be on delivering exceptional customer service, maintaining an organized dining area, and ensuring that each guest feels welcomed and valued from the moment they arrive.

Pay

12/ hr plus tips

Qualifications

  • Previous experience as a host or in a customer service role, preferably in a fine dining or upscale restaurant.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and the ability to manage multiple tasks simultaneously.
  • Ability to remain calm and composed in a fast-paced environment.
  • A positive, outgoing, and professional demeanor.

*Previous experience with OpenTable is a plus.
*Previous experience with TOAST POS is a plus.

Responsibilities

  • Greet and welcome guests with warmth and enthusiasm as they arrive at the restaurant.
  • Manage reservations and seating arrangements to optimize guest flow and satisfaction.
  • Provide information about menu items and specials to enhance the dining experience.
  • Assist in maintaining cleanliness and organization of the front-of-house area.
  • Communicate effectively with kitchen and service staff to ensure smooth operations.
  • Handle guest inquiries and complaints promptly and professionally.
  • Support the team during busy periods by assisting with various tasks as needed.
DRA
DRA

This position is for someone who is hardworking, professional, and committed to providing excellent service behind the scenes. As a Support at Posana, you will play a crucial role in ensuring that the dining area is clean, organized, and ready for service. You will work closely with the front-of-house team to assist servers, maintain a smooth flow of operations, and contribute to a memorable dining experience for our guests. Your focus will be on supporting the team, keeping tables clean, and maintaining the restaurant’s high standards of cleanliness and service.

Pay  12/ hr plus tips

Qualifications

  • Ability to work quickly and efficiently under pressure.
  • Strong communication and teamwork skills.
  • Attention to detail and cleanliness.
  • Ability to anticipate the needs of the front-of-house team and guests.
  • Positive, professional attitude and willingness to learn.

*Previous experience with TOAST POS is a plus.

Responsibilities

  • Table maintenance.
  • Support servers.
  • Guest interaction.
  • Stocking and restocking.
  • Polishing silverware, plateware and glassware.
  • Assist with Pre-opening and closing.
  • Communication and team collaboration.
  • Versatility to perform other duties such as hosting and expo, when needed.
Server
Server

Job Summary

This is a position for someone who is experienced, professional and passionate about hospitality. As a Server at Posana, you will play a key role in providing an exceptional and memorable dining experience for our guests. Your focus will be on delivering outstanding service, upholding the standards of our fine dining establishment, with a casual take, and ensuring that each guest’s visit is seamless and enjoyable from start to finish.

Pay – 2.13/ hr plus tips

Qualifications

  • Minimum of 2 years of serving experience, preferably in fine dining or upscale restaurants.
  • Wine presentation etiquette.
  • Experience with fine wines and spirits.
  • Strong communication skills.
  • Multitasking and time management.
  • Ability to perform under pressure.
  • Attention to detail.

*Sommelier/Spirits/Beer certifications a plus.
*Food Safety Certification is a plus.
*Experience with TOAST POS system is a plus.

Responsibilities

  • Guest service
  • Curating a dinner experience
  • Menu knowledge
  • Table setting and maintenance
  • Serving food and beverages
  • Wine & beverage service
  • Guest interaction
  • Team collaboration
Bartender
Bartender

Job Summary

As a Bartender at Posana, you will play a vital role in crafting exceptional beverage experiences for our guests. This position is essential to our commitment to hospitality and community engagement, ensuring that every drink served contributes to an unforgettable dining experience.

Pay – 5/ hr plus tips

Responsibilities

  • Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes.
  • Provide excellent customer service by engaging with guests and ensuring their satisfaction.
  • Maintain cleanliness and organization of the bar area, including inventory management.
  • Collaborate with kitchen staff to ensure timely service and quality control.
  • Educate guests about drink offerings and make recommendations based on preferences.
  • Handle cash transactions accurately using POS systems.
  • Monitor guest behavior to ensure a safe environment for all patrons.
  • Participate in training sessions to stay updated on new products and service techniques.

Qualifications

  • Proven or in a similar role within the hospitality industry.
  • Strong knowledge of mixology, wine, beverage preparation, and presentation techniques, including fine dining wine etiquette.
  • Excellent customer service skills with a friendly demeanor.
  • Basic math skills for handling cash transactions effectively.
  • Familiarity with POS systems; experience with TOAST is a plus.
  • Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
  • Strong communication skills for effective interaction with guests and team members.
Pastry Cook
Pastry Cook

Job Summary

Posana is looking for a skilled Pastry Cook with at least one year of baking experience in high-volume, upscale restaurant environments. Experienced in gluten-free production of breads, pastries, and plated desserts, with strong attention to dietary restrictions and allergens. Brings flexibility, professionalism, and a commitment to maintaining high standards of quality and cleanliness. Creative, positive, and ready to contribute to both daily service and small in-house banquets.

Qualifications

  • 1 year prior baking experience
  • Candidates must be able to work flexible hours, including weekends and holidays as needed
  • Have held a BOH position in a high volume/upscale restaurant establishment
  • Have an understanding of dietary restrictions and allergies

Pay:

$20/hour Starting

Responsibilities

  • Gluten free fabrication for breads, pastries and plated desserts following a recipe
  • Small in-house banquet preparations
  • Maintain a high standard of quality and cleanliness
  • Creativity and positivity are welcomed and expected!